Premier Pet Travel S.L
Premier Pet Travel S.L. provided a truly remarkable experience for my pet's relocation. The team demonstrated a high level of professionalism, handling all logistical details with apparent ease. Their expertise in international pet transport is impressive, offering reassurance throughout the process. It's clear they prioritize the well-being of the animals in their care, which is a huge relief for worried owners.
I appreciated the transparent communication and attention to detail provided. The service offered was comprehensive, taking care of everything from required documentation to safe airport transfers. The emphasis on responsible pet handling and a stress-free journey really stood out, offering invaluable peace of mind. They are a trusted provider for anyone needing this specialized service.
Customer Reviews
Premier Pet Travel S.L has a rating of 5 out of 5 based on over 228 reviews on Google
We had a very complicated move from Benahavis, Spain back to the U.S…. We have 2 big dogs.. a German shepherd and a very old Rhodesian ridgeback. I had read reviews and placed phone calls worried who could handle our logistics without the dogs ending up on the other side of the planet etc.. my vet in Spain had clients who had used Premier Pet Travel and she highly recommended them. I’m so glad I chose them. Stuart specialized in the USA imports and they were based in Malaga… perfect.. he took time to explain different options, routes, pros and cons. He knew what he was talking about and had very good logic. They picked up our dogs and took them to their facility and we left.. they handled all the paperwork, flights, customs etc.. Stuart had to custom make 2 kennels due to the dogs large size. I was very concerned about my ridgeback making the trip safely.. she’s old and not in very good health. Stuart was in communication the entire time.. I was able to contact him anytime.. he sent photo updates.. we tracked them.. and they arrived safely in Miami! The kennel was clean and dry (so I know they got walked) and there was still food and water in their travel bowels. Both dogs looked great! He called Miami customs for me from Spain and cleared up some arrival confusion .. I can recommend this company and Stuart with full confidence… they provided an excellent service and…he’s quite the carpenter.. the kennel he made was sturdy, thick, and quite impressive.. nice job team!!!!
❤️ I had a wonderful experience with Premier Pet when transporting my dog from Thailand to Spain. They were incredibly professional and took care of every step of the process—from international transport to safely bringing my dog from the airport to our home. Lucy and her team explained everything clearly, answered all my questions with patience, and managed the entire journey with great attention to detail. Most importantly, they treated my dog with real care and kindness throughout the whole process. I could see that he arrived safe, calm, and happy. ✅ Highly recommend their service to anyone who wants peace of mind when relocating their pet!
⭐⭐⭐⭐⭐ I highly recommend Premier Pet Travel for the exceptional care they provided to my beloved dog Thor and cat Loki during their recent journey! From start to finish, their team demonstrated professionalism, compassion, and an unmatched dedication to ensuring my fur babies were safe, comfortable, and happy. From the moment I reached out, the staff—especially Stuart made the process seamless and stress-free. They patiently answered all my questions, guided me through the paperwork, and ensured every detail was handled with precision. Thor and Loki can be a handful, but Premier Pet Travel treated them like their own. The regular updates, complete with photos and videos of Thor wagging his tail and Loki lounging contentedly, gave me such peace of mind during their travel from Spain to the US. The team went above and beyond, arranging a comfortable cattery for Loki and ensuring Thor’s needs were met perfectly. When a last-minute flight change caused a slight delay, they kept me informed every step of the way. Premier Pet Travel truly understands that pets are family. Their attention to detail, from secure crates to personalized care, made all the difference. If you’re looking for a pet transport service that combines expertise with genuine love for animals, look no further. Thor and Loki give them two paws up, and so do I with extra stars. Thank you, Premier Pet Travel, for making this experience so pawsome!
Premier Pet Travel helped us get our two cats from Spain to the USA! From pick up at our door, to arrange the vet visit to complete the paperwork, to pick up at the airport- they made the entire process so easy. They were super communicative and answered every question we had. We had no issue communicating in English. Their price was competitive and/or similar to other pet shipping businesses based out of Spain (that we received quotes from), but their investment in our cat’s wellbeing was superior. We also received photos/videos of our fur babies throughout the process. Moving across an ocean is stressful but with their help, it was made easy!
I honestly cannot recommend Premier Pet Travel enough. From start to finish, they were absolutely amazing. My partner and I decided to move from our home in Spain to Australia, and of course we wanted to bring our dog, Cookie, with us. We had no idea where to even start and were super nervous about flying him such a long way. Lucy and her team were incredible and they handled everything for us, answering all our questions and taking care of every detail. Cookie ended up staying at their boarding facility for a few months while we traveled and got settled in Australia. They looked after him so well....he was happy, healthy, and clearly enjoyed his time there. They constantly kept us updated with photos, videos, and even FaceTime calls, which gave us so much peace of mind. Cookie’s flight was originally scheduled for the day of the big power outage in Spain, which caused it to be cancelled. It was such a stressful situation, but the team handled it brilliantly. He had to stay a couple more weeks before the next available flight, and unbelievably, they didn’t even charge us for the extra boarding time. When Cookie finally arrived in Australia, he looked so happy and healthy, and we couldn’t have been more grateful. Premier Pet Travel made the entire process smooth, stress free, and filled with genuine care. If you’re like us and looking to move overseas with your dog, this is your sign to use Premier Pet Travel. They are the best, and I’ll recommend them to anyone. I don’t usually write reviews, but this experience deserved it. Thank you so much to Lucy and the whole team for taking such amazing care of Cookie. From Courtney and Joshua.
Premier Pet Travel has been fabulous to work with. I was in contact with Lucy, getting all details prior to picking up Dex. They were able to come to Rota and get him for our upcoming move to Japan. I received videos and picture updates while they had him boarded, until his flight date. The day of, I recived many pictures,texts, and videos updating his progress. I definitely recommend working with them. They made this part of our move less stressful and I am happy they took care of our baby!
Brilliant service. Stacey was there for me all the way. It made it so much easier to fly our little Miss Olive from Malaga to London. Stacey made the whole process stress free (post Brexit it’s now a lot of paperwork and money). Stacey was always quick to respond which meant we were able to get Miss Olive to London with just a week’s notice. Olive was post-op. And they kept her calm and loved up in the catery before she flew. I got lots of updates, pics and videos. She arrived healthy and in good spirits. Highly recommend Premier Pet Travel. And a huge thank you to Stacey! We would have been lost with out you
Information about Premier Pet Travel S.L
Address
Premier Pet Travel S.L is located at Lugar el Quinto, 7, 29120 Alhaurín el Grande, Málaga
Phone
The phone number of Premier Pet Travel S.L is 952 11 25 04
Website
The website of Premier Pet Travel S.L is: premierpettravel.com
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 09:00–13:00
Sunday: Closed