AutoClick Rent A Car

Είμαστε πολύ ευχαριστημένη από την εμπειρία μας με την εταιρία, η Imma ήταν πολύ εξυπηρετική

I was a bit unsure about this company after seeing its name in booking via intermediary portal. But all was very professional and smooth. Branded shuttle bus collects you from the terminal, it’s a 2 min drive. On site they speak good english and explain everything in a trustworthy way - here big compliment to Hector from the staff who was very professional. Car was good quality and clean. We booked a 7 seater and received VW Caddy with 20k km mileage. We took videos around the car to have it documented. At drop off up there were absolutely no cheap tricks and looking for dents. Just a quick exchange if all is fine, standard fuel and mileage procedure + short walkaround. Nice and smooth. We had full external insurance though (glass, roof, wheels excl.). Overall price was attractive. Would definitely rent again.

Ich kann diese Vermietung nicht empfehlen. Erstmals mussten wir lange warten, bis wir am Schalter an der Reihe waren. Als wir dran waren, hat es beinahe 30Minuten gedauert, bis wir am Auto waren. Der Fiat 500 Cabrio den wir für 50€ mit Vollkasko für 1 Tag gebucht haben war auch schon sehr runter gerockt. Die Kupplung ist gesprungen und die Bremsen waren auch überfällig. Die Reifen abgefahren. Als wir das Auto zurück geben wollten, sollten wir 50€ für eine Sonderreinigung der Fußmatten bezahlen. Wir sagten der Dame, dass wir einfach fix zur Tanke fahren möchten um es selbst zu saugen. Sie verneinte und meinte es wäre jetzt nicht mehr möglich. Dazu möchte ich sagen das wir das Auto 1h früher als gebucht abgegeben haben. Meine Begleitung spricht sehr gut spanisch und nach einer weiteren Diskussion mit dem Manager durften wir dann selber saugen. Ich hatte den Eindruck, dass man als Tourist sich garnicht hätte wehren können. Highlight war der schmierige Fußabdruck von Innen an der Frontscheibe. Ob die Kunden wohl auch eine Sonderreinigung bezahlen mussten

Generalnie wszystko ok, do wypożyczalni dowozi bus z lotniska, 5 min drogi. Trochę jest czekania w kolejce do odbioru auta. Warto na miejscu w biurze zarejestrować się online wtedy już idzie bardzo szybko. Należy zrobić dobre i szczegółowe zdjęcia samochodu. Przy odbiorze wnikliwie jest to sprawdzane, chyba że ktoś na miejscu wykupi dodatkowe ubezpieczenie.

Un desastre total, mi vuelo llegó a las 11;50 a malaga, según dicen que cada 5 minutos sale un bus para la agencia y es mentira nos tocó esperar más, hemos llegado a las 12:30 a la agencia, al llegar nos hacen tomar un número por orden de llegada para poder recoger el coche desde las 12:20 estábamos esperando a ser atendido son las 14:00 y aún seguimos aquí esperando vinimos por un viaje de trabajo y por culpa de esta gente ya nos llegamos a la reunión. Es una falta de respeto el tiempo que te hacen perder aquí. No recomiendo esta agencia para nada le pongo una estrella porque no se puede poner menos. Juegan con el tiempo de las personas a su antojo

Rented a car with FullClick insurance for eight days. Price was competitive. They gave me a brand new car. Had to wait an hour though but there were a lot of people and it was late at night. They had a shortage of cars. After 45mins they drove many new cars to the site. MICAELA B on the counter was really friendly and calm despite the situation. Rent your car DIRECTLY from their website and take full insurance. Don't use brokers

Perhaps like many others, the negative reviews made me nervous about renting from ClickRent initially. But I'm pleased to say that I had a very positive first experience. I booked a Mini convertible directly through ClickRent's website, opting for their full insurance. Although all the email communication was in Spanish only, I was able to understand enough to complete the online check-in. While we had to wait a while to be served, collecting the car was a very quick process once I was served. The staff member was courteous and answered all my questions. I was not upsold any insurance as they confirmed that I had already paid for their best offering. We received the model we booked and we took our time documenting all the existing damage, still mindful of the negative reviews we have read. The most obvious defects were already recorded in the car's documentation but we were careful to take pictures and videos of some more minor defects that we found. Perhaps I could have requested that these were included in the damage report but I was eager to get on the road and crossed my fingers that the pictures were sufficient should anything happen. Over the next few days we would have no problems with our car at all. When we returned we were greeted by a very friendly and cheerful staff member. She took a quick look inside and around the car, nothing like our own detailed inspection, and quickly told us everything looked fine. In no time the pre-authorisation on my credit card was returned to me in full. It was not a long wait for the shuttle and within 20 minutes of dropping off the car we were already in the airport terminal. All in all, I was relieved that my experience with ClickRent was nothing like what the many negative reviews suggested. But I was also really satisfied with their great service in its own right, and found them to be great value too.